This document governs the exchange process and related terms for all purchases made through theYAMIAFASHION platform. By placing an order, the customer agrees to the following terms and conditions.
RETURNS : We don't offer Any Returns as our dresses are Made-to-order, However If You Receive any Damaged or Defective Product, We will Exchange with New Dress ( Unboxing/Opening video is complusory)
1. Nature of Transactions
YAMIAFASHIONoperates under a strictNo Return and No Refund Policy. Once a product is sold, it cannot be returned for a cash refund or store credit. All sales are final, subject only to the exchange provisions outlined below.
2. Eligibility for Exchange
An exchange request will only be entertained under the following specific conditions:
Size Mismatch:If the delivered product does not fit as per the size ordered.
Manufacturing Defect:If the product is received in a damaged or defective condition.
EXCHANGE :We offer Exchange If any Size Issue or You Received Wrong or Damaged Product
Exclusions:Exchange requests based on personal preferences, such as "change of mind," "dislike of design," or minor "color variations" (which may occur due to screen settings), will be summarily rejected.
3. Logistics and Shipping Costs
Outbound Shipping: YAMIAFASHION will bear the shipping cost for sending the exchanged product back to the customer as a complimentary service.
Any costs incurred by the customer for self-shipping arenon-refundable.
4. Timeline and Fulfillment
Processing Time:The standard exchange cycle takes approximately10 working days.
Verification:The exchange process will only commence once the original item is received and inspected at our facility.
Inventory Constraints:If the desired size or replacement is out of stock, the processing period may extend up to25 days. Mahera reserves the right to offer an alternative of equal value if a product is permanently discontinued.
5. Customer Conduct and Support
To maintain efficiency, YAMIAFASHION follows a structured communication protocol:
Primary Contact:WhatsApp at+91 7801875956 or Email atYAMIAFASHION123@GMAIL.COM
Response Time:Due to high inquiry volumes, immediate telephonic responses may not always be possible. Customers are advised to leave a single message on WhatsApp.
Spam Policy:Frequent/repeated calls or messages may delay the resolution process. We request customers to limit follow-ups to one message per day.
6. Quality Assurance
YAMIAFASHION is committed to ensuring that every product meets our high-quality standards before dispatch. Our policies are designed to be transparent and fair to both the brand and our valued customers.
